1.1 The General Terms and Conditions (hereinafter referred to as "GTC") govern the sale of products and services by El Coup Hairdressing Salon (hereinafter referred to as "Provider") to you, in the version valid at the time of the order.

1.2 Any deviating GTC of the customer will be rejected.

1.3 Please read these terms and conditions carefully before placing an order with El Coup Hairdressing Salon. By placing an order with El Coup Hair Salon, you agree to the application of these terms and conditions to your order.

1.4 On Colorinaset.com we offer you the sale of the following products:

Innovative tools and aids for colouring hair

1.5 At Colorinaset.com we offer you the following services:

Training videos and seminars on how to work with the tools

2.1 Contracts on this portal can only be concluded in German.

2.2 The offers are aimed exclusively at end customers with a billing and delivery address in:

2.3 The customer must have reached the age of 18.

2.4 The presentation of the goods in the online shop does not constitute a legally effective offer. The presentation of the goods merely invites the customer to make an offer.

2.5 Your order constitutes an offer to Colorinaset.com to conclude a purchase contract. The customer submits a binding offer when he has gone through the online ordering process by entering the information requested there and clicks on the button "order with obligation to pay" in the last order step.

2.6 The purchase contract between the provider and the customer is only concluded by a declaration of acceptance by the provider. This takes place on the earlier of the two dates, either by sending the goods or by sending a dispatch confirmation by e-mail. Please note that the confirmation of receipt of your order does not constitute a declaration of acceptance in the aforementioned sense.

2.7 The validity of contracts for larger than normal household quantities as well as the commercial resale of the object of purchase requires the express confirmation of the provider. This applies both to the number of products ordered as part of a single order and to the placement of multiple orders for the same product, where the individual orders comprise a normal household quantity.

2.8 Your orders will be stored by us after conclusion of the contract. If you lose your order documents, please contact us by e-mail or telephone. We will send you a copy of the order data.

2.9 Access to the use of the Colorinaset.com service requires registration.

2.10. By registering, the customer recognises these GTC. Registration creates a contractual relationship between Colorinaset.com and the registered customer, which is governed by the provisions of these GTC.

2.11. The presentation of the service on the website does not constitute a legally effective offer. The presentation of the service merely invites the customer to make an offer.

2.12. By ordering a paid service, the registered customer enters into a further contractual relationship with Colorinaset.com that is separate from the registration. The user will be informed about the respective chargeable service and the terms of payment before the conclusion of this contractual relationship. The contractual relationship arises when the customer confirms the order and payment obligation by clicking the button "order with obligation to pay".

2.13. You agree that you will receive invoices electronically. Electronic invoices will be made available to you by e-mail or in the customer account on the website. We will inform you for each delivery and service whether an electronic invoice is available. Further information about electronic invoices can be found on our website.

The scope of services provided by Colorinaset.com consists of the following services:

30 days access to the training video after entering a release code

4.1 Our prices include the applicable statutory VAT and include a flat-rate shipping fee and shipping surcharge. The shipping surcharges vary depending on the type of delivery and the nature of the item. Additional shipping costs will be charged for deliveries outside the EU.

4.2 Despite our best efforts, a small number of products in our catalogue may be incorrectly priced. We will check prices when we process your order and before we charge payment. If a product is incorrectly priced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask you whether you wish to purchase the product at the correct price or cancel the order. If the correct price of a product is lower than the price quoted by us, we will charge the lower amount and send the product to you.

4.3 Prices at the time of ordering apply. If list prices are available, the prices of the list price valid at the time of the order shall apply.

4.4 Registration is required to use Colorinaset.com.

4.5 In order to be able to purchase the services of the website, the user must register and create a user account.

4.6 If the user wishes to use a chargeable service, he will be informed in advance of the chargeability. In particular, the respective additional scope of services, the costs incurred and the method of payment shall be listed.

4.7 The Provider reserves the right to charge different fee models for different booking times and user groups and in particular for different periods of use, as well as to offer different scopes of services.

5.1 Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. On the website you will find information on the availability of products sold by Colorinaset.com (e.g. on the respective product detail page). We would like to point out that all information on the availability, dispatch or delivery of a product is only an estimate and an approximate guide. They do not constitute binding or guaranteed shipping or delivery dates, unless this is expressly stated as a binding date in the shipping options of the respective product.

5.2 If Colorinaset.com determines during the processing of your order that products you have ordered are not available, you will be informed separately by e-mail or by message in your customer account. The legal claims of the customer remain unaffected.

5.3 Delivery is made according to the customer's payment method. In the case of advance payment, delivery shall be made after the payment order has been issued to the transferring bank. If payment is made by Paypal, credit card or instant bank transfer, delivery will be made after conclusion of the contract.

5.4 If your order is shipped in more than one parcel, you may receive a separate shipping confirmation for each parcel. In this case, a separate purchase contract is concluded between us for each dispatch confirmation for the products listed in the respective dispatch confirmation. The contractual partner is Friseursalon El Coup. Irrespective of your right of cancellation, you can cancel your order for a product free of charge at any time before the associated dispatch confirmation is sent.

6.1 If you order products from Colorinaset.com for delivery outside the European Union, they may be subject to import duties and taxes, which are levied once the parcel reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs regulations vary widely from country to country, so you should contact your local customs office for more information.

6.2 Please also note that when ordering from Colorinaset.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you receive the products. The protection of your data is important to us and we would like to make our international customers aware that cross-border shipments are subject to opening and inspection by customs authorities. For more information, please read our customs information.

7.1 Any payment due is to be paid in advance to Colorinaset.com without deduction at the time it is due.

7.2 The customer can pay for the goods or services using the following payment methods:

• Paypal

• Immediate bank transfer

• Pre-payment
  
  

7.3 Certain payment methods may be excluded by the Provider in individual cases.

7.4 The Customer is not permitted to pay for the goods or services by sending cash or cheques.

7.5 If the Customer chooses an online payment method, the Customer thereby authorises the Provider to collect the amounts due at the time of the order.

7.6 If the Vendor offers payment in advance and the Customer chooses this payment method, the Customer must transfer the invoice amount to the Vendor's account within five calendar days of receipt of the order. The Vendor shall reserve the goods accordingly for five calendar days.

7.7 If the Vendor offers payment by credit card and the Customer chooses this payment method, the Customer expressly authorises the Vendor to collect the amounts due.

8.1 A User Account is for his/her sole and personal use and a User may not authorise any third party to use such account. A user may not transfer his/her account to a third party.

8.2 A user is, subject to reservation, entitled to cancel his/her registration at any time in writing by post, email or telephone without stating a reason

8.3 If a user has registered for a paid service, he/she may cancel at the latest before entering the activation code.

8.4 Colorinaset.com reserves the right to remove profiles and/or any content published on the website by or by the user. If Colorinaset.com terminates the user's registration and/or removes the user's profile or published content, Colorinaset.com is under no obligation to inform the user of the reason for the termination or removal.

8.5 Users are obliged not to make any intentional or fraudulent misrepresentations in their profile or other areas of the portal. Such statements may result in civil action. Furthermore, the operator reserves the right to terminate the existing contractual relationship with immediate effect in such a case.

8.6 After termination of the contractual relationship, all user data will be deleted from Colorinaset.com.

9.1 Colorinaset.com assumes no responsibility for the content and accuracy of the information in the registration and profile data of the customers as well as other content generated by the customers.

9.2 Hairdressing Salon El Coup is only liable for damages resulting from injury to life, body or health if they are based on an intentional or negligent breach of duty by Hairdressing Salon El Coup or an intentional or negligent breach of duty by a legal representative or vicarious agent of Hairdressing Salon El Coup.

9.3. for other damages, insofar as they are not based on the breach of cardinal obligations (such obligations whose fulfilment makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely), Friseursalon El Coup Europe is only liable if they are based on an intentional or grossly negligent breach of duty by Friseursalon El Coup or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Friseursalon El Coup.

Friseursalon El Coup retains ownership of the goods until full payment has been received.

11.1 If the customer receives the goods with obvious transport damage, the supplier requests him to complain about this as soon as possible.

11.2 If the customer fails to make a complaint, this has no consequences for the statutory warranty rights. The purpose of the complaint is to enable the supplier to assert its own claims against the carrier.

12.1 If the customer is a consumer, the warranty and liability for defects of the delivered object of purchase shall be governed by the statutory provisions: Accordingly, in addition to your 30-day return guarantee, purchasers in the European Union have warranty rights for a period of two years from the delivery of the goods and may request the repair or replacement of the products purchased on Colorinaset.com if they prove to be defective or not as described. If the goods cannot be repaired or replaced within a reasonable time or without difficulty, you can demand a refund or reduction of the purchase price.

12.2 In the case of used goods, the warranty period may be shorter than two years.

12.3 If the customer is not a consumer, the defect will be remedied by redelivery or new fulfilment.

12.4 If the customer is not a consumer, the limitation period is one year. This shall apply insofar as no claims for damages and reimbursement of expenses relating to compensation for damage to body and health or to intent or gross negligence are asserted.

13.1 The Provider shall be liable for claims for damages by the Customer arising from injury to life, limb or health or from the breach of essential contractual obligations, as well as for other damages based on its intentional or grossly negligent breach of duty or that of one of the Provider's legal representatives or vicarious agents.

13.2 Essential contractual obligations are obligations whose fulfilment is necessary to achieve the objective of the contract.

14.1 If the customer is a consumer, he has a right of cancellation in accordance with the following provisions:

14.2 Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a uniform order or the delivery of goods in several partial shipments or pieces) to cancel without giving reasons.

The cancellation period for services is fourteen days from the date of conclusion of the contract.

To exercise your right of cancellation, you must inform us:

Hairdressing Salon El Coup

Lichtensteinstraße 1

86381 Krumbach

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired and to have returned the goods via our online returns centre within the period specified below.

14.3. Consequences of cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Services that have already been used or started during the cancellation period are excluded from the repayment.

You must return the goods immediately and in any case no later than 14 days from the date on which you inform us of the cancellation of this contract to

Friseursalon El Coup.

Lichtensteinstraße 1

86381 Krumbach

to return or hand over the goods. The deadline is met if you dispatch the goods before the expiry of the 14-day period. We shall bear the costs of returning the goods. Items that cannot be sent by parcel post will be collected from you.

14.4 Exceptions to the right of cancellation

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

15.1 If personal data (e.g. name, address, e-mail address) is collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.

15.2 We would like to point out that the transmission of data on the Internet (e.g. by e-mail) may be subject to security vulnerabilities. Accordingly, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this respect is excluded.

15.3 Third parties are not authorised to use contact data for commercial activities unless the provider has given prior written consent to the persons concerned.

15.4 You have the right at any time to obtain from Colorinaset.com about the data concerning you in full and free of charge.

15.5 Furthermore, the user has the right to rectification/deletion of data/restriction of processing.

15.6 Further information on data protection can be found in the separate privacy policy.

16.1 We may use cookies to display the product range. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser.

16.2 Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified via the unique cookie ID.

16.3 The use of cookies enables us to provide users of this website with more user-friendly services that would not be possible without the setting of cookies.

16.4 We would like to point out that some of these cookies are transferred from our server to your computer system, whereby these are mostly so-called session-related cookies. Session-related cookies are characterised by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognise your computer system on your next visit (so-called persistent cookies).

16.5 You can object to the storage of cookies by clicking on a banner to which you can object/accept.

16.6 Of course, you can set your browser so that no cookies are stored on your hard drive or cookies that have already been stored are deleted again. The instructions regarding the prevention and deletion of cookies can be found in the help function of your browser or software manufacturer.

17.1 The law of the Federal Republic of Germany shall apply exclusively to differences of opinion and disputes arising from this contract, excluding the UN Convention on Contracts for the International Sale of Goods.

17.2 The sole place of jurisdiction for orders placed by merchants, legal entities under public law or special funds under public law shall be the registered office of the Provider.

18.1 The contract language is German.

18.2 We do not offer products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you may only use Colorinaset.com with the involvement of a parent or guardian.

18.3 If you breach these terms and conditions and we do nothing about it, we will still be entitled to exercise our rights on any other occasion on which you breach these terms and conditions of sale.

18.4 We reserve the right to make changes to our website, rules, terms and conditions, including these terms and conditions, at any time. Your order will be subject to the terms of sale, contract terms and conditions in force at the time of your order, unless a change to these terms is required by law or governmental order (in which case they will also apply to orders previously placed by you). If any provision of these Terms of Sale is invalid, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

18.5 The invalidity of any provision shall not affect the validity of the other provisions of the Contract. Should this occur, the provision shall be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision.